Company
Contact
I build The Margin on my own, and I read every message that arrives at these addresses. Write in whichever one fits and I will answer you myself.
Help with the app
Something is broken, something is confusing, or you cannot get in. Include the email address on the account and what you were doing when it went wrong.
[email protected]Billing
Plans, invoices, a charge you did not expect, cancelling, or a refund. What we will and will not refund is written down on the refunds page rather than decided per email.
[email protected]Privacy and your data
A copy of what we hold, a correction, or deletion. This mailbox reaches somebody who can action it, not a ticket queue.
[email protected]Security
If you think you have found a vulnerability, write here first and give us a way to reach you. We will not take action against anyone reporting in good faith.
[email protected]The company behind it
The Margin is a product of MELIURA LTD, a company registered in England and Wales under number 17456307. You can check that on the public register.
Registered office: 128 City Road, London, EC1V 2NX, United Kingdom. That is a correspondence address, which is what a registered office is; the company works remotely, so email reaches us faster than post.
Before you write
Some answers are already written down: refunds and cancellation, what we do with your data, the terms, and whether the service is up.